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Sault College Course Outlines
Course Outlines are organized by Program. Click on the program folder name to display course outline PDF files in that folder.
- Call Centre 2009 - 42 file(s)
- CCA100 - Health and Safety 09F.pdf
- CCA105 - Introduction to Microcomputers 09F.pdf
- CCA110 - Microcomputer Applications 09F.pdf
- CCA115 - Desktop and Mobile Platforms 09F.pdf
- CCA120 - Professionalism in the Workplace 09F.pdf
- CCA130 - Contact Centre Environment 09F.pdf
- CCA140 - Communications 09F.pdf
- CCA150 - Quality Customer Service 09F.pdf
- CCA160 - Time Management 09F.pdf
- CCA170 - Workplace Stress and Conflict Resolution 09F.pdf
- CCA180 - Teamwork 09F.pdf
- CCA190 - Mentoring and Coaching 09F.pdf
- INS100 - Health and Safety Practices 09F.pdf
- INS105 - Introduction to Microcomputers 09F.pdf
- INS120 - Microcomputer Applications 09F.pdf
- INS122 - Desktop and Mobile Platforms 09F.pdf
- INS125 - Operating System Hardware and Software 09F.pdf
- INS128 - IT Compliance 09F.pdf
- INS130 - Communications 09F.pdf
- INS140 - Contact Centre Sales Environment 09F.pdf
- INS152 - Managing Goals and Objectives 09F.pdf
- INS155 - Queue Management 09F.pdf
- INS165 - Professionalism in the Workplace 09F.pdf
- INS170 - Workplace Stress and Conflict Resolution 09F.pdf
- INS180 - Teamwork 09F.pdf
- INS190 - Mentoring and Coaching 09F.pdf
- TSA100 - Health and Safety (2) 09F.pdf
- TSA110 - Introduction to Microcomputers 09F.pdf
- TSA120 - Microcomputer Operating Systems (2) 09F.pdf
- TSA130 - Microcomputer Applications 09F.pdf
- TSA140 - Desktop and Mobile Platforms 09F.pdf
- TSA150 - Troubleshooting Techniques 09F.pdf
- TSA200 - Contact Centre Environment (2) 09F.pdf
- TSA210 - Professionalism in the Workplace 09F.pdf
- TSA220 - Communications (2) 09F.pdf
- TSA230 - Customer Service 09F.pdf
- TSA240 - Time Management 09F.pdf
- TSA250 - Queue Management 09F.pdf
- TSA260 - IT Compliancedocx 09F.pdf
- TSA270 - Workplace Stress and Conflict Resolution 09F.pdf
- TSA280 - Teamwork 09F.pdf
- TSA290 - Mentoring and Coaching 09F.pdf